RFX - FAQ
We harvest Weekly. How Much Can the RFX Process Annually?
- Up to 5 lbs / cycle
- 2-3 cycles per hour
- 7 hrs / day (can operate all three shifts)
- 365 workdays a year
- ~30,000 -45,000 lbs / per annum
We Harvest Outdoors. How Much Can the RFX Process in a Month?
- 5 LBS / cycle
- 2-3 cycles per hour
- 24 hrs / day
- ~480 lbs /day * machines capability
- ~14,400 lbs / per month
What Is the Purchase Price Of RFX?
- $340,000 USD
- Shipping not included
- Local and State Sales Taxes apply.
- Ziel is a Canadian GST Registrant and holds an EU VAT registration (Germany).
What’s Included in The RFX Purchase Price?
Ziel provides a turn-key solution for customers. Every new RFX machine comes with 1-year warranty. Installation and Commissioning are performed on-site by a Ziel technician. We also include 6 months of complimentary consulting services, allowing you access to our Engineering and R&D teams. The only thing not included is shipping from our Fresno, CA facility. We can also ship directly from Europe, where our RFX is manufactured.
Warranty And Extended Warranty Plans
Let’s face it. Things break.
Ziel provides a 1-year limited warranty on parts and service.
Extended warranties are also available for purchase which can extend your service and parts warranty up to 3 years from date of purchase of a new RFX system.
Ziel keeps a supply of critical spare parts in our Fresno, CA, service center. We can also source parts in 2-3 days from our manufacturing partner in Europe.
All service is performed by Ziel staff. We do not engage 3rd parties for service. We travel the world.
Does Ziel Provide Finance or Lease Options?
Ziel works with several financial companies that provide financing options for Ziel customers. We’re happy to make an introduction.
Shipping, Installation & Training
What is the Delivery Time?
Ziel maintains inventory in Ceder Rapids, IA and is resupplied monthly from our manufacturer in Europe. We ship within 2 days of release of order and can generally reach anywhere in North America within 5-7 days.
We can also ship from our manufacturer in Europe directly to your facility by ocean cargo. Shipment times vary, but plan on 4-6 weeks.
Is Shipping Included?
No. We quote Incoterms 1990 EXW Cedar Rapids, IA USA or EXW Nove, Italy.
Can Ziel Arrange Shipping?
Yes. We offer DDP or DAP, which will include pickup, shipping, customs, import duties, and delivery by air shipment to the customer’s designated location. We charge a 10% admin fee over actual costs.
What Are the Shipping Dimensions?
Crate 1: W 2005mm (6'7"), H 2270mm (7'6"), L 1700mm (5'7)
Gross Weight: 1,310 kg (2,888 lb)
Net Weight: 2,380 kg (2,380 lb)
What is the RFX footprint?
W 1300mm (51"), H 2633mm (103"), L 1490mm (58")
Who Will Set Up RFX On-Site?
Ziel provides a turn-key solution of Installation & Commissioning included in your purchase price.
Ziel’s Installation & Commissioning team will have a coordination meeting with your Facilities and Quality Assurance teams, ideally at least 4 weeks in advance of shipment arrival. An install date is then mutually agreed upon for Ziel’s field service technician to unpack, site, and install the RFX – usually completed in 2 days.
Commissioning begins immediately after Installation. Processing Cannabis in parallel with operator training will take an additional 2 days.
What Training Is Provided to Operate the RFX ?
Training occurs in two stages. Advance training occurs before Installation. Ziel has developed a suite of online training videos for operators and management covering RFX operation and maintenance, preparing product for processing, as well as a basic primer on microbiology and Radio Frequency. The training videos are accessed on Ziel’s website and should be completed in advance to RFX's Installation.
Hands-on operator training with Ziel’s Field Service Technician supplements the online videos and takes place during Commissioning over 2 days.
What Are the Power Requirements of RFX?
240VAC, 1-phase, 50-60Hz. 70 Amps, Frequency Tolerance +/-2%
What Types of Electrical Configurations Can RFX Accommodate?
RFX currently comes with the ability to accept 1-Phase 240 VAC 50-60 Hz. If a potential customer has a voltage different from the listed requirements, they can install a step-up or step-down transformer to reach the required voltage. Ziel can assist in the design specification and can also provide transformer/voltage stabilizer packages in your purchase order.
Will We Require Stabilization Transformers?
We will require it only if the voltage is outside of the +/-2% tolerance, which means voltage is allowed to go above or below the nominal voltage by up to 2%. Ziel can assist in the design specification and can also provide transformer/voltage stabilizer packages in your purchase order.
Are There Special Facility Requirements?
No. Only power is required. RFX requires no HVAC or other special preparation at the facility.
Can RFX Be Integrated into A GMP Facility?
Yes - Ziel can provide supporting documentation packages for your GMP Audit.